Last updated: 31 October 2026
Welcome to Prime Property Adda ("we", "us", "our"). We run an online property listing portal where users can search, list, and enquire about properties. This Privacy Policy explains how we collect, use, share and protect your personal information when you use our website and services. By using our website, you agree to this policy.
1. Information We Collect
We may collect the following types of information:
- Personal details: name, mobile number, email address, city and address that you provide while registering, posting a listing or sending an enquiry.
- Property details: photos, price, location, ownership and other information you add to a property listing.
- Account details: login credentials (stored in encrypted form), user role and account activity.
- Payment details: transaction ID, plan and billing information. We do not store your card or UPI PIN details; payments are processed by secure third-party payment gateways.
- Technical data: IP address, browser type, device information, pages visited and time spent, collected through cookies and analytics tools.
- Communication data: messages, calls and enquiries made through our website, forms or WhatsApp.
2. How We Use Your Information
- To create and manage your account and property listings.
- To connect buyers, sellers, tenants, owners and agents.
- To respond to enquiries, support requests and complaints.
- To process payments, invoices and subscription plans.
- To send service updates, alerts and, with your consent, promotional offers.
- To improve website performance, security and user experience.
- To prevent fraud, spam and misuse of the platform.
- To comply with applicable laws and legal requests.
3. Sharing of Information
We do not sell your personal data. We may share it only in these cases:
- With other users: your name, contact number and listing details may be shown to interested users when you post a property or send an enquiry.
- With service providers: hosting, payment gateway, SMS/email, analytics and marketing partners who work on our behalf under confidentiality obligations.
- Legal reasons: when required by law, court order or government authority, or to protect our rights, users and the public.
- Business transfer: in case of a merger, acquisition or sale of assets, your data may be transferred to the new owner.
4. Cookies and Tracking
We use cookies and similar technologies to keep you logged in, remember your preferences, understand how visitors use our website and show relevant content. You can disable cookies in your browser settings, but some features of the website may not work properly.
5. Data Security
We use reasonable technical and organisational measures such as encrypted passwords, secure servers and restricted access to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We keep your personal data only as long as needed for the purposes described in this policy, to provide our services, or as required by law. You may ask us to delete your account and data, subject to legal and record-keeping obligations.
7. Your Rights
As per applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you have the right to:
- Access the personal data we hold about you.
- Correct or update inaccurate information.
- Request deletion of your data.
- Withdraw consent for marketing communication at any time.
- Raise a grievance about how your data is handled.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please read their privacy policies before sharing any information.
9. Children's Privacy
Our services are meant for users aged 18 years and above. We do not knowingly collect personal data of children. If you believe a child has shared data with us, please contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of the website means you accept the changes.
11. Contact Us / Grievance Officer
For any questions, requests or complaints about this policy, please contact:
Prime Property Adda
Grievance Officer: [Name]
Email: [your-email@example.com]
Phone: [+91-XXXXXXXXXX]
Address: [Office address, City, State, PIN]